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Customer Engagement

Are you looking for a way to become more of an energy service provider?

iFactor solutions help you increase customer engagement in your programs by making important information instantly available to your customers.

Home Automation

Give your customers a compelling reason to come to you for all of their energy needs. With iFactor Mobile apps, customers can track energy usage and actively manage consumption using home automation solutions that allow them to control their thermostats, lights, appliances and more.

Because technology is constantly evolving, we’ve built our mobile apps in a modular format that allows you to make changes and add new features that help you keep pace with new developments and trends in technology.


Demand Response

Communication is key to creating a successful demand response program. In order to get customers to participate, you need to be able to show them how their decisions make a difference in as close to real time as possible.

Alerts from iFactor’s Notifi solution can help you do that, by automating your program messages and turning data from smart meters into actionable messages sent to customers in their preferred communication channels.


Other Programs

From getting the word out to collecting feedback, iFactor solutions can help you make your next customer program a success. Create a new module for your mobile app that makes participation a breeze, or let your customers tell you how they want to receive notifications about new programs or offers.

Do you have a great idea you’d like to share with all of your customers? Let us know, and we’ll work with you on a way to make it even better with the right communication.