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Products for Staying Connected

iFactor products connect with your back-end systems to enable you to communicate with customers via automated messaging, utility maps, and mobile applications.


Notifi Alerts and Preference Management

Give your customers the information they want, the way they want to receive it, with multi-channel automated communication.

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Notifi Alerts and Preference Management

Storm Center Maps

Make it easy for your customers to get updates about restoration after an outage, and connect them to other resources that can help before, during, or after a storm.

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Storm Center Maps

Gas Leak Maps

Keep customers informed about gas leaks scheduled for repair and those being monitored in their area with a user-friendly interactive map.

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Gas Leak Maps

iFactor Mobile Apps

Reach your customers wherever they are with mobile apps that provide information and enable transactions as a mobile-focused experience.

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iFactor Mobile Apps

StreetLight Outage Maps

Simplify outdoor light repair for both your customers and your work crews with a map interface that can connect directly to your work management system.

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StreetLight Outage Maps

Municipal Portal

Provides a secure interface for sharing information and collaborating with municipal officials and other local stakeholders in your area.

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Municipal Portal

iShare Outage Data Publisher

Providing outage information to trusted partners such as first responders and emergency operations can enhance decision making and situation awareness.

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iShare Outage Data Publisher