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Are you looking for someone to speak about what’s happening with customer service and customer communications today?

As the leading provider of customer communication solutions in the utility industry, iFactor lives at the unique intersection between customer service and new technologies. We regularly speak at utility conferences about customer communications, mobile technology, billing and payment solutions, self-service tools, and outage communications.

We are eager to share our expertise, best practices and thought leadership at industry events. If your company or organization is hosting an upcoming conference, summit, workshop, or seminar, iFactor could be a great resource for adding a customer service speaker or mobile speaker to your agenda.


Recent and Popular Topics

  • Connecting Customers to the Smart Grid with Mobile Technology
  • Improving Customer Satisfaction with Web and Mobile Outage Communications
  • Leveraging Mobile Channels for Today’s Utility
  • Taking Utility Mobile Apps to the Next Level
  • Unified Customer Communications for Outages and Beyond

Past Speaking Engagements

  • AGA Spring Communications and Marketing Committee Meeting
  • Chartwell Billing and Payment, and Outage Communications Conferences
  • CS Week Conference
  • EMACS The Customer Experience Conference
  • EEI/AGA 2015 Customer Service Conference
  • Energy Central Mobile Utility Summit
  • EUCI Billing, Mobile and Outage Conferences
  • Smart Grid Customer Engagement Summit

To inquire about having iFactor speak at your next event, please contact us using the form below.

Speaker Inquiry Form







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